Executive Support · Administration · Operations

I keep leaders organized and operations moving.

5+ years across executive support, administration, HR, and operations: managing calendars, inboxes, and travel, coordinating information, keeping records accurate, and building practical systems that make work easier to manage.

I naturally focus on what's a priority, what's outstanding, who needs a follow-up, and what happens next. I use digital tools and AI where they make work faster and more structured, while keeping accuracy and human review at the center.

Portrait of Jennifer Ngene

5+

Years in executive support, HR, and operations

48

Employees on a payroll system I automated

25%

Faster email responses for a CEO, using templates I created

10+

Operations systems built for real businesses

My services

What I offer

From managing a CEO's calendar to building systems for whole teams, I keep people, processes, and information organized, so work gets done on time and nothing falls through the cracks.

01

Executive Support

I manage calendars, inboxes, appointments, and travel, and prepare clear reports, so leaders can focus on decisions instead of logistics.

02

Administrative & HR Operations

I keep employee records, payroll, recruitment, stock, and supply orders accurate and current, and follow up until every open item is closed.

03

Business Systems & Automation

I design organized systems for orders, inventory, people, and tasks, and automate the repetitive steps so deadlines and handoffs don't slip.

04

SOPs, Reporting & Documentation

I write clear SOPs and reference guides, and turn scattered emails and notes into status updates and dashboards leadership can read at a glance.

Selected work

Systems I've built for real businesses

View all work →

Education · Operations

Tutoring Operations System

Turned a manual tutoring business into a digital operation: a student portal, a landing page for lead capture, automated onboarding and payments, and a live reporting dashboard.

Human resources

HR Management & Workforce Analytics

An internal HR system that manages every HR activity in one place, with workforce analytics that turn employee data into clear insights for better people decisions.

Healthcare · Inventory

Pharmacy Inventory Management

Moved a pharmacy from paper notebooks to one connected system tracking suppliers, purchase orders, deliveries, stock batches with expiry dates, and sales, so every item is traceable from order to sale.

Also see my executive & administrative work: calendars, inboxes, travel, and payroll →

Toolkit

Tools I work with every day

ClickUp

Asana

Trello

Notion

Airtable

Google Workspace

Zoom

Slack

Microsoft Excel

Canva

Make.com

n8n

Softr

WeWeb

Claude

ChatGPT

Gemini

Need someone who keeps things running smoothly?

I'm open to remote operations, executive support, and project coordination roles.

Get in touchngeneifeoma2020@gmail.com

© 2026 Jennifer Ngene